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  Terms & Conditions

4 Ways to order

On Line

Enter your required products and amounts into the product pages. These products and amounts will automatically be filled into your Shopping Basket.
When you click on "Send your Order" on this page, you offer to buy the products at the prices indicated including any delivery charges that apply to your purchase. All orders will be subject to these terms and conditions.

If your order is accepted, you will be notified of this soon after you submit your order by clicking " Send your Order ". As the confirmation is sent to you automatically, an error may have been made of which we are not aware despite our best efforts. Because of this, we retain the right to cancel the order as set out under the "Cancellation" heading below.

Phone

01903 713888

Call our telephone order line. Have your credit card details ready.

Fax

01903 724919

Fax your order to the number above including your credit card details and your daytime telephone number.

Post

Send your order, including your full name, address and contact details with a cheque made payable to Made Creative Limited

The cheque card number and the guaranteed amount must be listed on the reverse of the cheque.

The Little Experience

PO Box 82

Arundel

West Sussex

BN18 9WL

Post & Packing Prices

Standard delivery £5.95

Next day delivery £7.95

For next day delivery - the order must be placed by 13:00 Mon / Tue / Wed/ Thu. We do not offer next day delivery for orders placed on a Friday.

How to Pay
We accept all major credit and debit cards.

Delivery
When items are in stock we aim to send your order out within 7 days. We will let you know if here will be a delay, offering either to keep your goods on order or refund you. Dispatched goods are sent out on 48 hour delivery but please understand sometimes there are delays - regrettably no delivery service is infallible, and estimated delivery dates are therefore not guaranteed. You will be responsible for retrieving undelivered parcels. Please use an alternative address for delivery if you are out all day e.g. work.

Shipping

We do not currently ship our exclusive on line products outside of the UK. However view our stockist list for international distributors.

Resale
You will not resell any goods or offer any goods for resale.

Copyright
By entering and using this site, you acknowledge and agree that all the text, graphics, images and design including components and packaging which appear on this site, and the design, look and feel of the site itself, are protected by copyright, design rights, trade mark rights and other intellectual property rights, which are either owned by Made Creative Limited.

Photographs on the web site are property / Copyright of Made Creative Ltd.


You acknowledge and agree that the material and content contained within this web site is made available for your personal non-commercial use only. You may view and download such material and content onto only one computer hard drive for such purpose.

You agree not to (and agree not to assist or facilitate any third party to:
(a) copy, reproduce, transmit, adapt, publish, display or distribute any part of this site;
(b) commercially exploit or create derivative works of such material and content or to incorporate any of it into any other work, including any website, whatsoever;
(c) copy, make any design document, make articles to, or otherwise use any of the designs depicted in this site; or
(d) use the graphics on this site separately from the accompanying text; except with the prior written consent of Made Creative Limited.

This site contains proprietary notices such as moral rights, trademark, design and copyright information, the terms of which must be strictly observed and followed.

Any rights not expressly granted in these terms are reserved.

Your use of this site is at your sole risk. Certain links on this site may lead to other web sites, which are not under the strict control of Made Creative Limited. When you activate any of these links

you will leave The Little Experience web site. We will accept no responsibility or liability in respect of the material on any web site that is not under our control.

Cancellation
We may cancel an order for any item at any time before delivery.

Exchanges and Returns
In the unlikely event that you are unhappy with your order please return the item within 7 days in perfect condition with original packaging we will be happy to refund the original price of the item or send you an exchange.

Please complete the returns details on the reverse side of your packing slip and include it with the item. You are responsible for any returned goods until they reach our warehouse and we strongly recommend that you obtain a free certificate of posting from the post office.

We regret that postage packaging and insurance are direct costs and cannot be refunded.

This does not affect your statutory rights.

Errors
Every effort is made to ensure that all the information provided on The Little Experience website is correct at the time of going online.

If we discover an error relating to your order, we will contact you as soon as possible to advise you of the error and confirm that you still wish to proceed.

Contents and colours

Contents and colours may vary from those illustrated on this site and all measurements are approximate.

General
No order is binding on you or Made Creative Limited until we have accepted it. You will own the items we supply you from the moment they are put in the hands of the postal service, or with our carriers, or on payment in full of the price of the items and any delivery charge, whichever is later. These terms and conditions cannot be varied by you or us unless made in writing and


Indemnity
Made Creative Limited’s total liability for any claim howsoever arising shall not exceed the price of the goods supplied by Made Creative Limited to the customer. Made Creative Limited shall not be liable for any consequential loss whether this arises from a breach of duty in contract or in any other way. Made Creative Limited cannot accept any liability for a failure to comply with instructions specifically stated in the catalogue or booklets. Your statutory rights are not affected by this statement. All prices include VAT where applicable. While every effort has been made to portray items accurately, slight variations may occur. All products in our catalogue comply with the appropriate safety and consumer regulations. Toys comply with EC Toy Safety Regulations and, where appropriate, carry the CE mark. For purposes of quality control and training, calls may be monitored.